Suncorp is an Australian bank, insurance, and superannuation account corporation. One of its many services includes international money transfers. As a bank, Suncorp’s money transfer services differ slightly from services provided by money transfer specialists. Likewise, each bank’s money transfer service is unique, somewhat different from other banks.
As you read this review of Suncorp international money transfer service, consider your own needs and preferences. Doing so will help you determine if Suncorp is a good fit for you.
- No limits imposed on transfers made in person in bank branches
- Negotiate your own exchange rates when transferring amounts exceeding $20,000
- Individual security tokens provide added safety and peace of mind
- No minimum transfer amounts
- Daily limits (when using internet banking) vary according to the daily restrictions placed on your own internet banking account
- Less-competitive exchange rates and higher transaction fees compared to money transfer specialists
- Security tokens are required and cost $20 every five years
- Transfers can take up to five days, sometimes a bit longer
How it Works
To transfer money through Suncorp, you must first open a Suncorp bank account. Once you are a customer, you must purchase a security token for $20. With your account, internet banking established, and security token registered, you are eligible to transfer money globally.
Transfers may be done online with internet banking or in person at a Suncorp branch. You may transfer any amount up to $50,000 in on payment. Additionally, you may transfer up to $100,000 in a 48-hour period.
How Much Does It Cost?
Suncorp assigns a flat rate transfer fee. For internet banking, this fee is $20. If you are initiating a transfer at a Suncorp branch, the fee is $30. Other charges are assessed by Suncorp as well as by the financial institutions receiving your money.
How Safe is It?
Suncorp requires its internet banking customers to purchase and use a security token. No one can make international money transfers without one. Security tokens are a form of identification. They have a unique serial number that syncs with your customer identification. These security tokens keep your account and the money in it secure.
Suncorp takes care in transferring money to other countries. If there is a claim that money didn’t reach the recipient, the bank will trace it in an attempt to determine what happened.
How Do I Send or Receive Money From Overseas?
Suncorp allows you to send or receive money in two ways: through internet banking or in person at a branch location. You can’t make transfers over the telephone.
To send or receive money, whether you are using internet banking or in-person services, you need your account information, your recipient’s information, and the overseas bank details such as the International Banking Account Number (IBAN), SWIFT code, Sort code, or routing number. You may also be asked to provide other details such as the purpose of the transfer.
Once you have gathered all of the necessary information, you just complete the form and submit it to send your money overseas.
How Do I Pay?
You make payments from your Suncorp bank account. Money can be transferred and payments made from transaction, savings, and business accounts. Payments aren’t accepted from other bank accounts or any other outside sources.
Can I Pay by Credit Card?
Suncorp does not accept credit card payments for international money transfers.
What Exchange Rate Will I Get?
Exchange rates continually fluctuate. The rate you receive on a given international money transfer will vary from day to day and even within a single day. Your exchange rate will be the rate that exists at the time of transfer completion. This policy is different from many banks and transfer specialists, who lock in the rate at the time you initiate the transaction.
With Suncorp, other factors influencing the exchange rate include the currency you are changing into, the amount of your transfer, and the type of exchange. Your exchange rate will vary from transaction to transaction; therefore, watch the website and/or contact Suncorp directly to learn current exchange rate information when you’re ready to initiate a transaction.
What Currencies Can I Transfer?
Suncorp offers exchanges in 18 different currencies. These include:
- CAD Canadian Dollars
- DKK Danish Kroner
- EUR Euros
- FJD Fijian Dollars
- HKD Hong Kong Dollars
- INR Indian Rupees
- JPY Japanese Yen
- NZD New Zealand Dollar
- NOK Norwegian Kroner
- PGK Papua New Guinean Kina
- PHP Philippine Peso
- SGD Singapore Dollars
- ZAR South African Rand
- SEK Swedish Kroner
- CHF Swiss Franc
- THB Thai Baht
- USD United States Dollar
- GBP British Pound
While these 18 are the primary transfer destinations and currencies of Suncorp Bank, they will also occasionally transfer to six other locations. For these six, you must go to a branch location to make the transfer rather than doing it yourself online. The six additional currencies are
- CNY Chinese Yuan
- IDR Indonesian Rupiah
- MYR Malaysian Ringgit
- TWD Taiwanese Dollar
- AED UAE Dirham
- VNG Vietnamese Dong
A currency converter is a useful tool when studying currency exchange rates. You can discover the current exchange rate between the Australian Dollar and other foreign currency values before you initiate an international money transfer.
What Services Do They Offer for Businesses?
Suncorp offers internet and other banking services exclusively for businesses. Among these services are business-friendly international money transfer options such as the ability to schedule recurring transfers to specific suppliers.
For businesses (and even some individuals) frequently sending large amounts of money to a particular country, Forward Exchange Contracts (FEC) are available. With an FEC, a business or individual enters into a contract with Suncorp to secure a fixed exchange rate for a specified length of time.
Suncorp Bank offers straightforward, secure transfer services. Banks do differ from transfer specialists. Which is right for you? The answer is personal. As you read reviews and gather other reliable information, you’ll be ready to make an informed decision.
Recommended For You
Find your lowest cost option. Compare Australian banks and money transfer specialists in terms of transfer times, exchange rates and fees.
This guide details exactly how to transfer money overseas with OFX.
If you are looking for options other than OFX, we’ve put this guide together to help you make an informed decision.