TransferWise Debit Card Review

The TransferWise Debit card works with the Borderless Account to give customers an easy way to spend their balances in multiple countries. With interbank rates and low fees, this product almost sounds good to be true.

So, is it?

What is the TransferWise Debit Card?

The TransferWise debit Mastercard® is attached to your Borderless Account and can be used to make purchases internationally. It's just like having a local card in overseas locations. It makes it easier to spend money internationally even if you don't have the currency you need in your account.

Pros and cons of the TransferWise Debit Card

  • Allows you to make payments and withdrawals wherever you are in the world.
  • $0 international ATM fees up to £200 per month.
  • Easily convert between currencies either within the account, or automatically when spending.
  • Even it if isn't yet available in your country, you can sign up and TransferWise will let you know when it's available.
  • Only currently available in the UK, Europe and New Zealand.
  • Can't always access local technical support depending on where you are.
  • Must load £20 or you currency equivalent to your account when you sign up.

Is the TransferWise Debit Card a good option?

If you want to easily and frequently access the funds you're holding with TransferWise with a card, it's a great option. It's a cheap and easy way to spend and withdraw cash internationally. Even if you need to convert between currencies, TransferWise exchange rates are unbeatable, as they offer the mid-market rate at the time you convert.

 

How is TransferWise's debit card different?

TransferWise's debit card is unique compared to both foreign currency accounts and travel cards because it allows you to directly access money you receive from overseas and spend that money using a card, without any limitations.

Learn more about the TransferWise Debit Card

How to get your free TransferWise Debit Card

Step 1: Order

Create your free TransferWise Borderless account and order your debit card. It’ll arrive within 2 weeks of your order.

Step 2: Select Currencies

Activate any of the 40+ currencies that TransferWise offer and top up your account.

Step 3: Spend

Start using your debit card while you travel abroad. You can use it anywhere that accepts Mastercard.

How does the debit card work?

You use the TransferWise Debit Card in the same way you would use any debit card. You can withdraw money with it and make purchases in shops, restaurants and any place that accepts card.

If you have the balance of the currency for the country you're in, it will simply deduct the amount from your Borderless account. If you don't have any of the domestic currency, TransferWise will convert the currency for you at the best rate, so you can make your purchase or withdrawal. Simple!

 

Example:

Samantha lives in the UK but is currently in Berlin for work. She has a Borderless Account and recently received her debit card. In her account she has US dollars, Euros and Pounds. When she first gets to Berlin, she uses her card to make purchases and they are deducted straight from her balance of Euros.

However towards the end of the trip she runs out of Euros. When Samantha goes to make a purchase, TransferWise automatically calculates the best rate and converts one of the other currencies to Euros so that she can complete the purchase.

Where is the TransferWise Debit Card available?

The Borderless Account is available in Europe, the UK, Australia, New Zealand, and the USA. With the Borderless account you will gain the following accounts:

  • New Zealand account number
  • American account number and routing number
  • British account number and sort code
  • Australian account number and BSB code
  • European IBAN

However the debit card is currently only available in the UK,Europe and New Zealand. It will be available in Australia very soon. We hope to see it become available in more countries by the end of the year. See a full list of the countries it is currently available here.

How much does it cost?

While it is free to create a Borderless Account, and to get a TransferWise Debit Card, there are some fees you need to be aware of:

  1. When you're converting currency within the Borderless, there is a percentage based fee you will be charged. This depends on the currency, you can find out more here.
  2. When you're withdrawing money with the card for free, up to £200 and above that amount you get charged 2% of the withdrawal size.
  3. When you first open the account you must load £20 (or your currency equivalent) to verify your identity.

To read more about TransferWise fees, you can click here.

TransferWise exchange rates

TransferWise provides a currency calculator on their website. It shows the mid-market rate which is the same rate they offer for your transfer.

Saying that, it can still be tricky to compare exchange rates and total costs that TransferWise offer against other banks and money transfer providers. Our comparison table accurately does this for you. You can see the rates TransferWise offer are more competitive than banks.

Compare money transfer exchange rates against TransferWise

What do customers say about TransferWise?

Trustpilot TrustScore: 9.0/10

On TrustPilot, customers think TransferWise is an "excellent company" to use.

Customers mostly praised TransferWise for its ease-of-use and speed, but also how good their exchange rates are. Negatively, the most common complaint we could find was about limited customer service and that sometimes ID took a long time to be verified.

How to contact TransferWise if you have a problem

Email Support: support@transferwise.com

Website: https://transferwise.com/help/

Is TransferWise safe to use?

Yes. TransferWise is completely regulated in Australia. They also have an Australian Financial Services Licence, and are regulated by the Australian Securities and Investment Commission (ASIC).

There are very stringent guidelines that TransferWise must follow in order to send your money. This makes them a safe, and trustworthy option for your international money transfers.

They also take measures to protect the sensitive data you provide them like your personal details and identification. The company encrypt any information you give them and have a strict customer agreement. You can email TransferWise to find out more.

TransferWise Debit Card for business

TransferWise can provide business support for your international transfers.

With TransferWise's Borderless Account, it makes sense to have the additional TransferWise MasterCard for your business travels so you can spend money like a local, too.

Read about the Borderless Account account here.

Learn more about the TransferWise Debit Card