Hai Ha Money Transfer Review

Hai Ha Money Transfer is a foreign exchange and cash payment provider for individual and corporate clients. The company is a leader in international money transfers between Australia and Vietnam, but also offers transactions all over the world.

  • Established and trusted
  • 20 years’ experience in international money transfers
  • Specialized experience with Vietnam and Cambodia
  • Offers foreign exchange
  • Beneficiaries can receive money from the Western Union
  • Repeat customers can transfer money by phone
  • No online transfers
  • No full listing of international destinations

How Does Hai Ha Money Work?

Hai Ha Money provides a system of one-off transfers to receivers in international locations. This includes bank account-to-account transfers to Hai Ha Money agent locations in Vietnam or Cambodia for client pickup, delivery to a receiver’s address, or cash deposit to a receiver’s bank account.


Hai Ha Money has twenty agents at five branches around Australia. You may find an agent or branch by contacting the company headquarters.

How Safe is It?

Hai Ha Money is considered very trustworthy in the international money transfer marketplace. It protects personal client information through SSL encryption, log-in credentials, and also privacy and confidentiality standards among its staff.


For more information on Hai Ha Money security, visit here.

How Much Does It Cost?

If you are planning to send money to Vietnam, Hai Ha Money has a minimum transfer amount of $10. International money transfers to all other countries begin at $0.01.


Though Hai Ha Money specializes in Vietnam and Cambodia, you can also send money to the United States and other worldwide destinations. The fees for these final destinations vary.


Money Transfers to Vietnam

See our chart below for a breakdown of the transfer fees to Vietnam:



$10 to $200 $4.00

$200.01 – $400 $6.00

$400.01 – 800 $10.00

$800.01 – $1,400 $15.00

$1,400.01 – $1,800 $20.00

$1,800 – $4,200 $25.00

$4,200.01 – $7,000.00 $36.00

$7,000.01 – $8,000.00 $40.00

$8,000.01 – $10,000.00 $50.00

$10,000.01 and beyond 0.5%


Money Transfers to Cambodia

Here is a breakdown of all fees for international money transfers to Cambodia:



Less than or equal to $800.00 $10.00

$800.00 – $1,400.00 $15.00

$1,400.01 – $1,800.00 $20.00

$1,800.01 – $4,200.00 $25.00

$4,200.01 – $7,000.00 $36.00

$7,000.01 – $8,000.00 $40.00

$8,000.01 – $10,000.00 $50.00

$10,000.01 and beyond 0.5%


All Other International Money Transfers

Here is a breakdown of fees associated with money transfers to other international destinations:



Less than or equal to $800.00 $10.00

$800.00 – $1,400.00 $15.00

$1,400.01 – $1,800.00 $20.00

$1,800.01 and beyond $25.00


To learn how to transfer money to an overseas bank account without high fees, watch our video on the subject.


What Exchange Rates will I Get from Hai Ha Money?

According to the company website, Hai Ha Money offers stable exchange rates and services that are "better-than-bank."


For more information on currency exchange in Australia, read our guide.

How Do I Send or Receive Money from Overseas?

If you are a first-time user of Hai Ha Money, you can send cash to beneficiaries in person or bank deposit. Existing customers can transfer funds over the phone.


In Person
  1. Visit your neighbourhood Hai Ha Money location to speak with an agent
  2. Provide the consultant with information regarding where you’d like to send the cash and how you’d like the funds transported.
  3. Provide all transaction details, such as your beneficiary’s name, location, contact number, address, currency, and total amount that you would like to send
  4. Verify your identity with an acceptable form of photo identification
  5. Check your Tax Invoice to confirm all transaction details are correct
  6. Pay your transfer amount and all service fees
  7. Contact your beneficiary to notify them of the en route transfer funds


Over the phone
  1. Call a Hai Ha Money Transfer branch, where agents will prompt you for an identity check
  2. Confirm your identity with personal details – which the Hai Ha Money agents will have on file
  3. Provide your transaction details to your beneficiaries, such as name, location, contact number, address, currency type, and the total amount of the transfer
  4. Check your transaction details on the Tax Invoice to verify the transfer information provided is correct
  5. Confirm the transaction to the agent, who will then finalize the order
  6. Contact your beneficiary and inform them of the transfer


What Are the Acceptable Forms of Photo Identification?

All identification must contain your photo. To make your money transfer smooth, Hai Ha Money accepts a variety of photo identification types:


  • Passport
  • National Identity Card
  • Driver’s License
  • Government-issued Benefits Cards
  • Government-issued Photo ID Card
  • Student Card
  • Bank Account Statement
  • Credit or Debit Card

How Do I Pay?

You may send cash through international money transfer three ways:


  • Cash-to-agent pickup (only for Vietnam and Cambodia)
  • Bank account-to-account deposits
  • Checks (personal, business, or bank)


Does Hai Ha Money Accept Credit Cards?

No. Hai Ha Money only accepts cash, bank deposits for account-to-account transfers, or personal, business or bank-approved checks.

What Currencies Can I Transfer?

Hai Ha Money offers international money transfers in the following currencies and countries:


  • AUD – Australian Dollar
  • CAD – Canadian Dollar
  • CHF – Swiss Franc
  • EUR – Euro
  • FJD – Fijian Dollar
  • GBP – Great British Pound Sterling
  • HKD – Hong Kong Dollar
  • INR – Indian Rupee
  • JPY – Japanese Yen
  • NZD – New Zealand Dollar
  • PHP – Philippine Peso
  • SGD – Singapore Dollar
  • THB – Thailand Baht
  • USD – United States Dollar
  • VND – Vietnamese Dong


Use our currency converter to learn how your cash compares to the market.

What Services Do They Offer for Businesses?

For corporate organizations, Hai Ha Money offers a variety of transnational business payment services and the ability to receive funds. Businesses may also take advantage of agent support to help manage deals with foreign suppliers and providers. The company recommends you to contact an agent to learn more about business services.


The company also offers foreign exchange services with no additional fees.

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